Every customer and every patient should receive the full benefit of our products. Consistency in our products and processes is our goal – a goal shared by the entire company, which looks to us for leadership. To achieve that, our Product Quality team iteratively examines the entire value stream to measure its effectiveness and identify improvement opportunities. Our methods include linking groups which have the ability to improve quality with the data/analysis/knowledge to inform and motivate them. We provide reliability and manufacturability input and clinically motivated simulated-use testing for design teams, as well as quality checks and formal release for our production products. We are the voice of the patient at Intuitive Surgical.
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The following teams make up our Product Quality department:
* Quality Engineering
* Component Engineering
* Quality Assurance